What if I have a morning shift the next day and need to book my child in for Before School Care?

Our before-school care bookings close at 12 am so that parents can add in last-minute bookings if needed.

What is the ratio of staff to children?

We care about kids’ safety and so to ensure kids receive the appropriate amount of attention, we have a ratio of 1 staff member:10 children

Are staff trained to handle a variety of situations?

Yes, all our staff are trained in child health and safety, including child protection training and first aid certification.

What if I have to make a booking on the day?

In the case that a parent needs to make an on-the-day booking, there is an extra charge of $1. They can text us at 027 783 1826 to make an on-the-day booking.

If I’ve already booked and paid for a session but cancelled my booking, will I be charged?

We require a 2-day notice for cancellations to be processed at no charge for the Holiday Programme.

What is the ratio of staff to children during trips off-site?

Due to the increased risk of off-site activities, we have a ratio of 1:8. This may vary based on the activity and risk.

If there is no Kowhai Kids Club at my child’s school, can they attend a Kowhai Kids Club Holiday Programme?

Yes, we welcome children from any school at our sites!

Before School Care Old - Kowhai Kids Club

Programme Schedule

Our Before School Care operates Monday to Friday, 7:00 AM to 8:45 AM during school terms at our Auckland facility.

Daily Morning Routine:

Time	Activity
7:00 - 7:45	Check-in & Free play/Quiet activities
7:45 - 8:15	Breakfast & Social time
8:15 - 8:35	Guided activities & School preparation
8:35 - 8:45	Transition to school

Educational & Developmental Benefits

Our Before School Care programme is designed to do more than just occupy time—it helps children develop important skills while setting a positive tone for their school day.

Our morning programme helps children:

Start the day with positive social interactions through cooperative play and group activities
Establish healthy morning routines that improve school-day readiness
Build independence through age-appropriate responsibility and choice
Enhance social skills by interacting with diverse peer groups
Strengthen academic readiness through brain-stimulating activities
Develop emotional regulation to better handle the school day ahead